Info & Shipping
Official page for (Chonkyplushies) exclusive pillows.
Original source designer & producer - Featuring (Fluffy Wiffy) pillow's facility.
Shipping & Handling
You will automatically receive a tracking number when your order has been shipped. You can track it directly with the link in your email or in our "Track My Order" section.
Delivery time will be between 7 - 21 business days to most countries, a bit longer during the holidays.
*All shipping times does not include clearance/customs delays as it will be depending on your country
If you placed an order and didn't receive any confirmation emails, please let us know, we will make sure to give you an update!
Please contact us at Chonkyplushies if you have any questions before issuing disputes. Thank you.
We have 24/7 email support, and a live chat! Feel free to hit us up if you need help!
Due to the upcoming Chinese New Year in January, orders placed between the 10th and 31st of January will sadly be impacted by a 10-14 days delivery delay. (in addition to the normal delivery time)
All orders placed before the 10th of January have already been shipped!
Since China is an economic giant in the global exporting industry, the effects of CNY can ripple around the world, especially for us who rely on imports from China and worldwide shipping.
We are really sorry for this inconvenience…
We can promise that our customer support team will still be here to respond to every single email!
In case you would like a refund due to this delays, there is absolutely no problem!
Please make sure to send us an email within 48 hours of your purchase.
Please send us and email at Chonkyplushies@hotmail.com with the subject “Refund”.